SoShiny does FAQ.
Build a community FAQ with CSV import — and have it appear on your public site automatically.
A FAQ system designed for community associations. Build it once, present it in two places: to residents in the portal, and to prospective owners on the public website.
How it works
Add FAQs one at a time, or import them in bulk from CSV. Choose visibility (public, members, owners). Group by category. The FAQ appears in the resident portal and (for public items) on your community website.
How real communities use it
Condo: A Florida condo cut its 'pool hours' email volume to near zero by publishing a clear FAQ with seasonal updates.
HOA: An HOA loaded 50 FAQs from a Google Doc via CSV in 5 minutes — onboarding the community immediately.
Marina: A marina FAQ covers fueling hours, pump-out access, and dockmaster contact — visible on the public site.
Campground: A campground FAQ covers quiet hours, fire rules, and pet policy — referenced by new owners constantly.
Pairs well with
What you get
Run your community like a boss.
Every feature on every plan. 30-day free trial, no credit card.