← All features
A letter with a trail

Photo, cited rule, and a printed letter. Tracked until it's closed.

Formal violation tracking with print-ready notice letters — defensible enforcement.

The violations workflow in SoShiny, from notice through resolution

A complete violation-enforcement workflow for community rules. Observe a violation (with photos), cite the exact rule, generate the warning or violation letter, track the escalation path, and document the resolution.

How it works

A board member or manager observes a violation. They photograph it, select the violated rule from the rules database, and SoShiny generates a notice letter with all the relevant details. The violation tracks through warning → fine → escalation → resolution.

How real communities use it

Condo: A Florida condo defended a violation challenge by producing the photos, rule citation, and notice letter — all generated in 90 seconds at the time.

HOA: An HOA improved compliance 40% in one year by sending consistent, professional violation notices instead of inconsistent emails.

Marina: A marina enforces dock rules (no-wake, fuel handling) with photo-documented warnings.

Campground: A campground enforces quiet hours and fire restrictions with documented violations that hold up in member-eviction proceedings.

Pairs well with

Rules & Bylaws · Vehicle Registry · Concerns & Compliments · Documents

What you get

Fair, documented enforcement protects compliant owners from unfair treatment
Transparent process — no "someone complained" hand-wave
Owners receive the exact rule citation, not a vague accusation
Resolution is documented, protecting against repeat citations
Defensible enforcement: every violation tied to a specific rule with photos
Print-ready notice letters save hours per month
Escalation path is consistent — no "making it up as we go"
Tracks repeat-offender patterns across time

Guides and terms for this feature

Set up your association in five minutes.

No credit card. Cancel anytime.

Get started free See pricing